Photo Gallery

Concrete floor with standing water sitting.

Commercial Flooding

After this airport suffered water damage from a recent storm, SERVPRO of Douglas & Otter Tail Counties sprang into action! Let SERVPRO get you back to work, and back into your home! Leaving your space "Like it never even happened."

Man in PPE standing in a room with the floors torn up.

Kitchen Sink Leak

Damages from water need immediate attention. We're available 24/7 because starting the restoration process at the first sign can help you limit the amount of damages to your home. SERVPRO of Douglas & Otter Tail Counties is always here to help make it "Like it never even happened." 

Three men in front of Alexandria Technical College signs at the Scramble for Scholarships at Geneva Golf Course

2021 Scramble for Scholarships Tournament at Geneva Golf Course

Marketing Manager, Ron Lauer (pictured left) and Owner, Trevor Rossum (pictured right) attended the Scramble for Scholarships Tournament put on by Alexandria Technical Community College on May 26, 2021!

A tiled shower floor is shown.

Shower Pan Leaking in Moorhead?

Is your home more than twenty years old? If so, you might have a faulty shower pan causing water leaks and damage. SERVPRO® of Moorhead responds to water damage emergencies 24-hours a day. To learn more about inspecting your shower pan, read our latest blog here. 

Men posing in front of three SERVPRO vehicles.

Damage Happens

Fire, water, or mold, we're here to get it controlled!

Disasters happen. When they do, SERVPRO of Douglas & Otter Tail Counties is here to help. (320) 219-6505 Team Rossum makes it "Like it never even happened."

SERVPRO truck and vans parked outside.

Why You Need To Hire Cleanup Professionals After a Flood

Flood water can contaminate the assets in your building. However, a remediation company can clean and dry belongings following a Category 3 loss. Cleaning up flood waters thus requires the expertise of qualified restoration specialists.

six men standing in front of a SERVPRO truck outside,

Texas Winter Storm 2021

SERVPRO of Douglas & Otter Tail Counties is so proud of our team and all of the hard work that they have accomplished! Everyone has been working overtime. We are trying our best to help every customer possible in Texas.

Auditorium with floors and equipment covered in sheets.

Commercial Fire Loss

SERVPRO of Douglas & Otter Tail Counties knows fire loss. Every twenty four seconds, a fire department in the United States responds to a fire somewhere in the nation. A fire occurs in a structure at the rate of one every 65 seconds, and a home fire occurs every 93 seconds. 

Our team is here to help, no matter what day, or what hour.

Large icicles trapped underneath a crawl space.

Frozen Water Heater Leak

The water heater broke inside this cabin during our well under freezing conditions. Large icicles formed from the excess water escaping. SERVPRO of Douglas and Otter Tail Counties was on the job within an hour after the call. We are "faster to any size disaster." 

Men power washing the slide of a brick building.

Vandalism Cleanup Service

SERVPRO of Douglas & Otter Tail Counties will act quickly to remove vandalism and graffiti from commercial spaces.

Need Vandalism and Graffiti Cleanup Services? Call Us Today – (320) 219-6505

Our team is ready and able 24/7!

Outside of a red brick building

Vandalism Restore

Are you in need of cleanup for the outside of your building? Graffiti and vandalism are no match for SERVPRO of Douglas & Otter Tail Counties. Call our trusted team for vandalism restoration today! (320) 219-6505

Two SERVPRO vans in front of a SERVPRO trailer.

Hurricane Sally

Heading to Help Rebuild Alabama. We Are SERVPRO Hero Ready! Hurricane Sally is no match for our disaster hero ready team. SERVPRO of Douglas & Otter Tail Counties has the leading team of technicians well verse in water, fire, and mold restoration. 

Extraction equipment on a hardwood floor.

Flooding Hardwood Floors

The first step to making any flood job easier, faster, and financially savvy is to start with water extraction tools. After you call your local SERVPRO of Douglas & Otter Tail Counties of course. (320) 219-6505

Person with green scrubs over their shoes.

Restore vs Replace

Call SERVPRO of Douglas & Otter Tail Counties at the first signs of water loss. Our team of technicians will work hard to save your floors! Our goal is to restore verses replace. (320) 219-6505

Vacuuming a mattress

Anytime, Anywhere

Use the experts when you're in despair, contact your local SERVPRO of Douglas & Otter Tail Counties anytime, anywhere. We are ready for fire, water, mold no matter what hour. 24 hour Emergency Service is how we do it.

Employee in khakis on carpet.

Minor Mold

In as little as forty eight hours, a minor mold issue can quickly spread through a home or business. Once you contact us, we’re dedicated to starting the remediation process quickly. (320) 219-6505

Four SERVPRO vehicles parked.

Are you certified?

Our crew uses state-of-the-art equipment for dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life. Get Certified:SERVPRO Cleaned.

Moisture meter up against a wall.

Lurking on your Property

Mold is one of the only organisms that doesn’t need light to grow, meaning it thrives in dark, wet areas. Contact SERVPRO of Douglas & Otter Tail Counties if you suspect mold is lurking on your property.

Four sponges on carpet.

High Touch Cleaning

These sponges aid in high touch cleaning services. Our sponges suck, up water and liquids. Contact SERVPRO of Douglas and Otter Tail Counties for your water damage needs. Our crew is available, even on holidays!

Wet insulation

Storms Persist

When storms persist throughout the night, major damage can occur. If any pieces of roofing material are torn or damage, water can begin to enter a structure. Water will start pooling in either an attack space or a second story room. 

Wooden frame with mold in Fergus Falls.

Mold in Fergus Falls

Mold begins to grow in just forty eight hours after water has been left standing. It is very common for property owners to be absent for more than two days and a leak can occur. If you notice a water leak, turn off the main water line ASAP & call (320) 219-6505

Cracked tile in a kitchen.

Water Cleanup in a Kitchen

Water, when left for long periods of time can break down many different materials. In this Fergus Falls residence standing water was left for too long, which caused the breakage. Contact SERVPRO of Douglas & Otter Tail Counties if you find a leak in your home. 

Flooded crawlspace

Structural Damage

In this Fergus Falls home's crawl space is completely flooded. A large storm hit this home causing flooding and structural damage. Our crew is going to mitigate the damage and help restore this home. 

Four men posing in a bowling alley.

-Battle of the Businesses-

Our SERVPRO team supporting Fergus Falls Chamber of Commerce by participating in the Battle of the Business Bowing Tournament! SERVPRO of Douglas and Otter Tail Counties loves participating and support community events. Call your local SERVPRO for all of your restoration needs.

Paint and drywall peeling off from a ceiling.


Drywall and white paint are peeling off the ceiling and wall. Drywall becomes ruined when a water leak has seeped and swelled inside the wall. SERVPRO of Douglas & Otter Tail Counties needs to begin water remediation right away.

Flooded entry way.

Flooded Entry Way

If the source of the flood in your home is from the inside, be sure to shut off the main water valve. It will help subdue the excess water flow. It's also a good idea to shut off the electricity as a safety measure. 

Large part of a roof is missing.

Business Down

Every minute the building is down, the more money you're loosing. Time is definitely of the essence when it comes to your business. Time is money. SERVPRO of Douglas & Otter Tail Counties commercial storm damage restoration services are available to our customers at any hour. 

Home with parts of the roof missing and taped up with a blue tarp.

Neighborhood Affected

As you can see, this home was damaged by a large storm complete with high winds and rain. Emergency teams such as ours are always in high demand during those stormy late hours in the night. We are always available to you no matter what time you reach out.

Room with concrete flooring and a blue air mover.

Flooded Basement

This basement had to be completely stripped of padding, insulation, drywall, and carpet. The room was flooded for more than a few days while the home owners were away on vacation. Water destroys any material when left standing for more than 48 hours. 

Six green air movers on a living room floor.

Living Room Restoration

Obviously, this was a pretty big water loss. Six air movers? Sheesh. Good thing our team has plenty of equipment to go around. SERVPRO of Douglas & Otter Tail Counties is ready for anything that may be thrown at them! 

Clean kitchen in Fergus Falls.


In this photo it shows a nice clean kitchen. This is the aftermath of one of our water damage restoration projects. Luckily, the response was immediate after a pipe started leaking. The homeowners quick reaction time saved them their floors, cabinets, and more! 

Shower covered in black soot in Fergus Falls.

Soot you not

This shower is covered in soot, which means a big fire took place leaving remnants behind. Our team will work neatly & efficiently to help you and your home regain control when a damaging event has taken over. 

Living room and ceiling covered in dark grey soot.

Smoke Damage Restoration

SERVPRO of Douglas & Otter Tail Counties will first determine the extent of fire damage once arriving at your property. Then they will use specific equipment and cleaning products to clean and protect the different types of surfaces found in your residence.

Living room in Fergus Falls covered in soot.

Sooting all over the place

Soot carries throughout your home after the smoke has cleared out. Most people don't know about fire safety tips or what to do before helps arrives. The first question you should ask yourself is, "is it safe to stay in my home?"

Ceiling covered in soot

Soot covered ceiling

The fire inside this home was contained to a few spaces. The homeowner knew to call SERVPRO within minutes of the fire being put out. Faster reaction time, the faster we arrive, and the faster your home is restored. 

Soot stained fridge in a kitchen.

Commercial Kitchen on Fire

A large kitchen fire took place here. Commercial Fire Restoration is one of SERVPRO of Douglas & Otter Tail Counties specialties. Our team offers many commercial damage restoration services. We will be on sight ASAP after your call. 

Toilet covered in black soot in a Fergus Falls home.

Toilet covered in black soot

Soot! You didn't think I was going to say that were you? Our team rushed over to this commercial property immediately when we got the call. Commercial fire damage can be very explosive in damage. 

debris on wood flooring inside a home.

Storm Debris

This home suffered major damage from a storm that passed through. Their whole roof has been destroyed and left debris spread throughout their home. SERVPRO of Douglas & Otter Tail Counties has a team of professionals on call 24/7. We are always ready to help you! 

Grey Soot on the stove and walls.

Fire Destruction

A kitchen has been destroyed. Once the fire fighters leave, do you now what to do? Give SERVPRO of Douglas & Otter Tail Counties is a great start! (320) 219-6505 We are able to answer any questions you have and go over a restoration plan with you. 

Fridge grey with soot.

Grey Fridge

SERVPRO of Douglas & Otter Tail Counties team is faster to any size disaster and we pride ourselves on that. We understand how devastating fire losses can be and the quick reaction time that is needed. 

Water loss at a local school

SERVPRO of Douglas & Otter Tail Counties responding to this water loss. We quickly cleaned up all of the water and got equipment in place to complete the drying process. If you have any questions, feel free to reach out at anytime. (320) 219-6505

Fire Damage

Call our team when your property experiences a fire. We have the training, equipment, and experience to restore your property to pre-damage condition. SERVPRO of Douglas and Otter Tail Counties is locally owned and operated, available 24/7, and Faster to Any Size Disaster.

Water Damage in Douglas County

Have you ever come home to water in your home? If so, call your local SERVPRO at (320) 219-6505. We know that water leaks need to be taken care of quickly. Let the professionals take care of the damage for you. 

Debris bagged up in trash bags and sitting in a home owners green yard.

Debris left on the side of the road for blocks

In a catastrophic events, SERVPRO storm teams come in to help out with the devastation, in hopes to return families to their homes as quick as possible. These homes in Texas were hit hard from hurricane Harvey. This neighborhood had non-salvageable contents and debris line up and down the curbside. SERVPRO of Douglas & Otter Tail Counties was grateful for the opportunity to help out those in need.

White kitchen cabinets stained with dark black soot.

Small Kitchen Fire

Never leave cooking food unattended, not even crock pots. If you plan on putting food in a crock pot and you must leave it unattended, make sure it is placed on a safe heat resistant surface, and nothing around it. This homeowner accidentally left items too close to her crock pot, only to come home to find it smoldering, and soot damage through out the entire home.

Green truck parked outside of a building.

Commercial Cleaning

SERVPRO of Douglas & Otter Tail Counties does more than just Water & Fire Clean up and restoration, we also do General Cleaning, and Carpet Cleaning. Does your business need a deep clean? Do your offices need their carpets cleaned? Call SERVPRO to schedule your appointment today! (320) 219-6505

Aftermath of a flooded home

This home in Houston, Texas survived Hurricane Harvey, however, their hardwood floors did not. This is just an example of what can happen to your hardwood floors if they ever become completely submerged in inches of standing water.

Is there mold in your home?

Indoors, mold needs moisture to grow; water damage may be reason behind mold in your home. Elevated and prolonged humidity, or dampness are the reasons behind mold growth. If you believe you may have mold in your home, call SERVPRO of Douglas & Otter Tail Counties to help you find a solution. (320) 219-6505

House fire in Alexandria, MN

Here is the aftermath of a fire that started outside of a house, and eventually found it's way in. This fall you may want to burn some sticks and leaves after hours of yard work, but remember to never leave your fire unattended. The tiniest shift in wind, and you could potential see your home in flames.

Commercial Loss in Detroit Lakes, MN

This hotel in Detroit Lakes, MN had a water loss in one of their hotel rooms, on one of the busiest weekends of the summer. They could not afford to close a room, and turn around customers who already had reservations. SERVPRO of Douglas & Otter Tail Counties came in before the problem became any worse, and got this hotel room up and running again.

Hardwood Inject Floor Drying System

This homeowner in Alexandria, MN had water damage to their hardwood floors after their leaky sink pipe broke. Luckily SERVPRO of Douglas & Otter Tail Counties had all the right equipment to help salvage their floors. Check out the image to see SERVPRO's Hardwood Inject Floor Drying System.

New Sign Going Up at our New Building

Big changes are happening for SERVPRO of Douglas & Otter Tail Counties. This past May 2018, SERVPRO moved into their new building. We love watching our Franchise grow as we become more known in the Douglas & Otter Tail Counties Territory. Call SERVPRO for both residential and commercial fire & water mitigation.

Preparing for Thanksgiving Dinner

We like to be involved in the communities we serve.The Holiday Season brings many opportunities. Some of our crew members  were pleased to help with preparation to provide a free Thanksgiving dinner to many at St. Mary's Church in Alexandria 

Hurricane Harvey Affected Whole Neighborhoods

In September of 2017 we sent a team of 6 with 3 SERVPRO vehicles down to Texas to help with Hurricane Harvey clean up. When the lives of so many homeowners were turned upside down because of the flooding, it was good to be able to help with some of the initial clean up and restoration.

Getting the SERVPRO Message out

Our Marketing Representative, Bobbie, was a featured speaker at the Fergus Falls Area Chamber Cafe event hosted by Minnesota State Community and Technical College where she educated the business professionals in attendance on the services we can provide to make it "Like it never even happened."

Water Travels Quickly

Water moves rapidly!  Any water loss event in your property can cause damage several feet, and even floors, away from the initial location of the event.  Here it traveled into a light fixture.  SERVPRO of Douglas & Otter Tail Counties professionals are trained to know where to look!

Keeping our equipment ready to serve you!

Keeping our equipment clean, maintained and organized is a part of every work day for our crew.  Theo and Brian are busy here helping us always be ready to serve you when you need us!  This is one way we can be "Faster to Any Sized Disaster!"

Jason is prepared!

Jason is ready to help our client by mitigating a sewer back up today!  Our Production Crew is trained to safely and effectively clean biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations.

Green SERVPRO van parked outside.

Our New Ride

SERVPRO of Douglas & Otter Tail Counties picked up their new van at franchise training this summer! We are so excited and grateful to watch our Franchise grow right before our eyes. Make sure to give us a call for all your fire, mold, and water mitigation needs.

Four people standing in front of a SERVPRO van.

Brandon Parade

SERVPRO of Douglas & Otter Tail Counties participated in the Brandon Summerfest Parade on Saturday. We threw some candy and waved as we drove through. We are already looking forward to participating again next year!