Recent Posts

Storm Damage in Garfield?

7/16/2021 (Permalink)

Flooded backyard shown. We respond to storm damage emergencies 24-hours a day in Douglas County. Gallery Description:

Flash Flooding in Garfield?

SERVPRO® of Douglas & Otter Tail Counties has been mitigating storm damage for Garfield residents for years. Douglas County’s website offers valuable information on storm and severe weather preparedness and offers these flash flood safety tips:

What to do in a Flash Flood

  • Be prepared to evacuate and go to high ground immediately
  • Get out of areas subject to flooding, such as low spots, canyons, washes, etc.
  • Do not attempt to cross a flowing stream on foot. Even water only six inches deep, when moving at a high rate of speed, can knock you off your feet.
  • Never drive through flooded areas or standing water. Shallow, swiftly flowing water can wash a car from a roadway. Also, the roadbed may not be intact under the water.
  • If the vehicle stalls, abandon it immediately and seek higher ground. Rapidly rising water may engulf the vehicle and its occupants.
  • Be especially cautious at night when it’s harder to recognize flood dangers
  • Do not camp or park your vehicle along streams and washes, particularly during threatening conditions
  • Understand the difference between a Flash Flood Watch and a Flash Flood Warning

Call Us Today!

SERVPRO® of Douglas & Otter Tail Counties is on call 24-hours a day to respond to storm damage emergencies in Garfield. Call us today at 320-219-6505.

SERVPRO® of Douglas & Otter Tail Counties is Independently Owned and Operated.

Barbeque Blaze in Brandon?

7/12/2021 (Permalink)

Food is shown being barbequed. We are trusted leaders in fire damage restoration in Douglas County.

July is the Peak Month for Grilling in the U.S.

SERVPRO® of Douglas & Otter Tail Counties responds to fire damage emergencies 24-hours a day in Brandon. According to the National Fire Protection Association (NFPA), July is the peak month for grilling fires in the United States. We want Brandon residents to enjoy their time outdoors this summer season, and offer these grilling safety tips from the NFPA:

Grilling Safety Tips

  • Propane and charcoal barbeque grills should only be used outdoors
  • The grill should be placed well away from the home, deck railings, and out from under eaves and overhanging branches
  • Keep children and pets at least three feet away from the grill area
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill
  • Never leave your grill unattended
  • Always make sure your gas grill lid is open before lighting it

Call Us Today!

When your home or commercial business has a fire damage emergency, SERVPRO® of Douglas & Otter Tail Counties is Here to Help. ® We have a team of fire restoration technicians on call 24-hours a day. Call us today at 320-219-6505. We’ll restore your fire damage in Brandon, “Like it never even happened.”

Franchises are Independently Owned and Operated.

What Does it Mean to be IICRC Certified?

7/7/2021 (Permalink)

IICRC Logo At SERVPRO of Douglas and Otter Tail Counties we stay up to date on our certifications!

Have you ever wondered what it means to be IICRC Certified? Well, we are here to explain to you what those letters stand for and why it is important.

What Does IICRC Stand for?

IICRC stands for “The Institute of Inspection, Cleaning, and Restoration Certification.” They are a non-profit organization that was formed in 1972.

What does the IICRC Do for Restoration Companies?

The IICRC creates the standards held within the restoration industry and provides the training and resources to restoration companies to complete certification. An IICRC firm has the right to display the IICRC Certified Logo.

What does IICRC Certification Mean to SERVPRO of Douglas and Otter Tail Counties?

The IICRC Certification gives the SERVPRO of Douglas and Otter Tail Counties customers the comfort of knowing that our crew has the knowledge and experience to work on their home or business. Our crew has dedicated time and effort to learn the correct protocols when working restoration.

SERVPRO® of Douglas & Otter Tail Counties is on call 24-hours a day. Call us today at 320-219-6505.

SERVPRO® of Douglas & Otter Tail Counties is Independently Owned and Operated.

Water Damage Prevention Tips for Alexandria Residents?

7/5/2021 (Permalink)

A wet tile floor is shown. We respond to water damage emergencies 24-hours a day in Douglas County.

SERVPRO® of Douglas & Otter Tail Counties has been restoring water damage for residents and commercial businesses in Alexandria for years. Here are some emergency water damage tips from our website for things you can do while waiting for help to arrive after flooding:

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines, or other colored items on wet carpet or floors
  • Don't use your household vacuum to remove water
  • Don't use television or other household appliances
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

SERVPRO® of Douglas & Otter Tail Counties is on call 24-hours a day to respond to water damage emergencies in Alexandria. Call us today at 320-219-6505.

Franchises are Independently Owned and Operated.

Douglas & Otter Tail Counties Smoke and Soot Cleanup

6/28/2021 (Permalink)

Dryer that was overloaded and has fire damage markings Overloaded Dryer Resulting in Smoke and Soot Damage to the Room

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow for us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Douglas & Otter Tail Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire.

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (320) 219-6505

Douglas and Otter Tail County Residents: We provide 24/7 Services!

6/28/2021 (Permalink)

SERVPRO employees in front of green van Our hardworking team at SERVPRO of Douglas and Otter Tail Counties

SERVPRO of Douglas and Otter Tail Counties provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in the Douglas and Otter Tail County communities. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (320) 219-6505

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There is never a convenient time for fire or water damage to strike your Douglas or Otter Tail County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when the need arises for professional cleaning or emergency restoration services, we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: Douglas and Otter Tail Counties Commercial Services

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

When Storms or Floods Hit

5/10/2021 (Permalink)

Lightning strike Our highly trained crews are ready to respond 24/7 to storm or flood damage in Douglas and Otter Tail Counties.

SERVPRO of Douglas & Otter Tail specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. We provide a Faster Response. Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Douglas and Otter Tail Counties, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,900 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 320-219-6505

Mitigation, Restoration and Remediation Explained

5/7/2021 (Permalink)

Green truck, green vehicle and green van Hire cleanup restoration professionals after a flood.

If your company is ever in the need of the services of a flood cleanup company, you are likely to hear a few terms thrown about over and over again. Three of the most common are mitigation, restoration and remediation. To many people, these terms sound quite similar, but they do have a few shades of differences. To start with, mitigation refers to any effort to minimize the damage of something. This could be efforts such as flood prevention or storm prevention before a storm occurs, or it could also refer to efforts to lessen additional damage after a storm or a flood.

The Meaning of Restoration

A flood cleanup company in New York Mills, MN, will engage in many restoration efforts. This is usually associated with repairs after the damage has already happened. The repairs could be fairly minor such as a paint touch-up, or they could be as extensive as rebuilding walls. A restoration company often works on the following materials:

  • Drywall
  • Insulation
  • Flooring
  • Furniture
  • Carpeting
  • Ceilings

Restoration really means any program to bring something back to its original condition after it has received damage. A certified restoration services company will have extensive training in ways to restore items after damage from water or a storm. A professional franchise will employ many technicians that provide expertise in challenging situations.

The Meaning of Remediation
While this sounds suspiciously similar to the word restoration, it does hold a few nuances. It generally refers to the remedying of a situation that has gone bad. This, of course, could refer to the damage caused by a storm or a fire. Remediation is the art of improving a situation and returning something to its original state. It might include such techniques as cleaning and sanitizing, removing odors and drying out moist areas.
flood cleanup company will use these terms in many different situations. It will also know the best techniques to return a company to good condition again after a storm or some other disaster

Leave Fire Damage Restoration to the Professionals

4/27/2021 (Permalink)

window frame burned, wooden structure burned of a building Fire damaged the structure of a building in Pelican Rapids, MN.

Here Is How The General Process Works

If your business in Pelican Rapids, MN, experiences a fire, even if it is only a small area, simply wiping it down and make repairs may not be enough to avoid the lingering effects of the flames. Fire also creates smoke damage, which can stay hidden, and soot damage, which often smears and spreads. To ensure your business gets back to "Like it never even happened." the best bet is to find a certified fire damage and restoration professional. Once you make that call, below is how the general process works.

1. Damage Assessment
Within 48 hours, an inspector will arrive to assess the damage. This highly trained professional will be able to assess the height of the flames, smoke penetration and how much cleanup may be necessary. Afterward, the company will create a detailed restoration plan and communicate it with your insurance company if you have filed a claim.

2. Prevent Secondary Damage
Smoke damage continues to wreak havoc after the fire is out. The right professionals will look for any areas that may be prone to secondary damage, such as mold, mildew, rusting and soot staining. If the structure has any exposed areas, such as a roof hole, they will provide tarp services to minimize the risk of other damage from happening.

3. Proper Removal of Damaged Items
While a restoration company is dedicated to salvaging as much as possible, some items may be too far gone to repair. When there is soot and potential mold involved, proper removal is needed to avoid contaminating other items.

4. Cleanup
From smoke cleaning to soot removal, a professional relies on industrial-grade tools and technologies to ensure no residue or smell is left behind. This process also includes cleaning the air to neutralize odors.

5. Restoration
Once there is a clean slate, the repairs need to restore the property to the preloss condition will be completed. Depending on the severity of the fire, it may involve rebuilding the roof and replacing drywall, flooring, counters and fixtures.
A fire leaves a lot in its wake, including lingering smoke damage. Ensuring your business is properly cleaned and restored is essential to getting back to normal.

Why Black Water Demands Immediate Remediation

4/14/2021 (Permalink)

air movers placed in the hallways of a school Water damage at a local school.

How Severe Is Your Commercial Building's Water Damage?

The answer to this resides in understanding that water exposure varies, with experts breaking fluid down into three main categories. The first is clean, resulting from freshwater busts. The next level focuses on low levels of pathogens; often, this saturation stems from appliance leaks. These first two sections demand cleanup, but they do not pose serious hazards. Category three fluid, however, is highly harmful to the structure, costs more to fix and demands prompt action. Here are three reasons to seek professional help immediately.

1. Major Exposure To Organisms
Category 3 penetration is better known as black water, coined for massive organisms found within the liquid. The moisture arrives into the establishment, carrying any or all of the following:

  • sewage
  • bacteria
  • fungus
  • organisms

Sources may come from inside or outside the place. Toilet backflow releases feces and urine onto the premises. External floods from rising waters wash in pathogens from the streets and sewer. No matter the origin. It's not anything you want within the space.

2. Contamination Spreads Quickly
On the surface, water damage appears simple. Perhaps owners see a stain or have a lingering smell; however, problems lurk below the surface. Water quickly absorbs into porous objects such as drywall, carpeting and belongings. Within 24 to 48 hours, the infestation has moved from a small spot to the entire room.

3. Major Remediation Is Needed
The flood, at this point, shuts down the impacted zone. A professional sewage and water restoration company in Henning, MN, should assess the area. Air and wall samples are taken to understand what inhabits the zone.
Immediately, crews being to use industrial dehumidifiers to dry out the property. This act inhibits further growth. In addition, they complete flood cuts along the wall and tear out wet carpeting and other materials. These efforts must be made to secure the facility.
Before proprietors begin to tend to water damage, it's essential to know exactly what form of saturation has occurred. Category three fluid is harmful to the building, and it needs special care.