Recent Posts

Barn Cleaning in West Central Minnesota

9/22/2022 (Permalink)

Man cleaning turkey barn with pressure washer Schedule your barn cleaning with us today!

Did you know we offer livestock barn cleanings? We clean barns across Minnesota and North Dakota, regularly making sure that they are up to standards.

Cleaning a livestock barn is a lot of work! Tackling it on your own can feel daunting. Our crew of professionals can take that stress off your back. When hiring us to clean a livestock barn, we will ensure that your barn will be left clean, safe for the animals, and smelling fresh. Well… as fresh as a barn can smell! Whether you raise cattle, turkeys, swine, or any other type of livestock, we can do it all.Call us today to schedule your next barn cleaning.

Book Your Cleaning Today! Call SERVPRO of Douglas & Otter Tail Counties – (320)219-6505

Your Local Cleaning, Restoration, and Construction Company.

Do I Wait to Clean Up Until an Adjuster Comes to Document the Damage?

9/15/2022 (Permalink)

Storm brewing on a dirt road While you might not have to wait for an adjuster to start the clean up process, you should always take extensive photo and video of the damage!

After experiencing storm damage you may wonder, do I wait for an adjuster to come and assess the damage before I can start cleaning up and moving my things?

The answer is no. 

An insurance adjuster does not need to witness the damage to process a claim, but will require you to document the damage if you decide to begin cleaning up. Take extensive photos and videos, while also listing damaged property and recording their condition and value.

Side note: Do not throw any damaged items away, as your adjuster may want to take note of these items

Adjusters are Likely Busy with Multiple Claims

If your property was affected by a storm, it is likely that neighboring properties are as well. This will result in a number of claims for insurance companies and it may take adjusters awhile to actually follow up on your claim. 

Further Damage Can Happen the Longer You Wait

The longer you allow damage to sit, the worse it can get, especially water damage. If you let the water sit too long it can result in mold issues. Mold damage can emerge between 24 and 48 hours after water or moisture is present. Make sure to take action as soon as possible to avoid this outcome. 

Have Questions? Call SERVPRO of Douglas & Otter Tail Counties – (320)219-6505

Your Local Cleaning, Restoration, and Construction Company.

How to Safely Extinguish Fires

9/8/2022 (Permalink)

hand holding a fire extinguisher Don't be caught off guard when a fire happens to you - know how to extinguish!

Most people’s first thought when putting out a fire is water. However, not all types of fires should be put out with water. In fact, in some cases, water would only make the fire worse. Here is an easy guide on how to put out specific types of fires:


Kitchens are a hotspot for fires. When you have grease, oil, heat, and/or open flames, it is a recipe for disaster. If the fire is in a frying pan, try to smother it by using the lid of a pot, not something flammable. If the fire is in the microwave, simply turn off the microwave, shut the door, and keep an eye on it.

If neither of these methods work, use a fire extinguisher, not water. If all else fails, call the fire department. 


If you have a grease fire, whether it is in the kitchen or somewhere else, you should NEVER use water or flour to put it out. Flour can make it worse and water does not mix with oil, causing the fire to spread. 

Instead, use baking soda or salt. If the fire is still not out, use a fire extinguisher.


NEVER try to extinguish an electrical fire on your own. Call the fire department and leave the home immediately. 


When putting out a campfire, make sure to let it die down. Quit fueling the fire awhile before you plan on extinguishing the fire. Slowly pour water onto the remaining flames until the embers die out completely. If there is no water source, try pouring sand or dry dirt onto the fire. Not to bury the fire, but to “coat” the flames until the fire dies.

While there are other fires and methods to extinguish those fires, these are the most common. When in doubt, always call the fire department! 

Do You Need Fire Restoration Services? Call Us Today - (320)219-6505

Your Local Cleaning, Restoration, and Construction Company.

The Components of Fire

8/29/2022 (Permalink)

Black background and fire Starting a fire requires three components - oxygen, heat and fuel

We often talk about fire damage and the aftermath in our industry, but the elements to start a fire go overlooked. Fire requires 3 different components to “live” - oxygen, heat and fuel. Knowing how these 3 components work, can give you some insight on how to decrease your chances of a fire loss. Let's break it down:


A fire will not survive very long without oxygen. Oxygen helps produce an expanding series of chemical reactions. During this process, smoke and carbon monoxide are produced.

  • HEAT

There needs to be enough combustible heat present to ignite. The heat necessary for igniting is different for each substance. For example, a large piece of wood is more difficult to light than a pile of dry leaves.

  • FUEL

The type of fuel necessary to ignite a fire can be either organic or inorganic material. Wood or plastic can be the perfect “fuel” for a fire, especially on a property.

Fire can be extremely destructive. Make sure that you are doing the most to decrease your chances of home or property fire. If you ever find yourself in a situation where you need fire restoration services, let us help you get your life back - give us a call at (320) 219-6505!

Contaminated Water Categories

8/11/2022 (Permalink)

Sink that is overflowed Water Damage? Give us a call today!

If you are a home or business owner, you have most likely been affected by some sort of water damage. Depending on the source of the damage, that water may be contaminated and require extra safety precautions. The most common types of water contaminants are:

  • Sewage
  • Food residue
  • Grease or oils
  • Bodily waste
  • Cleaning solutions such as chemicals or bleach

At SERVPRO, we use an expert led system to categorize water. Our team of experts know the correct way to determine the water contamination category by finding out the source, talking with the property owner, and observing the contaminated water.

Category 1: Clean Water

A Category 1 type of water loss is normally caused from a faucet overflow, household appliance malfunction, or broken water supply line. Although typically not harmful, it is important to call your local water restoration company as soon as possible to clean up the damage. If the water sits for too long, the environmental conditions can worsen the water contamination to a Category 2 or 3. 

Category 2: Gray Water

Sources that can cause a Category 2 contamination are broken sump pumps, appliance discharge, or toilet water mixed with urination. Proceed with caution during these water losses. Bacteria and mold growth happen rapidly during this type of a water loss and can quickly turn into a Category 3 if not taken care of in a timely fashion.

Category 3: Black Water

Category 3 is the worst kind of water contamination. This type of contamination is normally sourced from sewage backup containing human or animal waste. It can also be sourced from rivers, streams, and oceans, where bacteria and unsanitary chemicals are often found. Call a water cleanup service immediately after finding this type of water loss!

For all of your water damage questions, call SERVPRO of Douglas & Otter Tail Counties - (320) 219-6505!

The Do's and Don'ts of Water Damage

8/4/2022 (Permalink)

Flooded floor from water damage Know what to do when water damage occurs at your home or business!

When it comes to water damage, immediate action is absolutely necessary. Waiting too long to take action can lead to further damage and destruction. SERVPRO of Douglas & Otter Tail Counties will respond immediately to the call. With their advanced equipment and techniques to remove the water, you don’t need to worry! However, when it comes to water damage, there are a few do’s and don'ts we want you to know:

For Clean Water…


  • If possible, shut off the source of water immediately or contact a qualified party to do so for you.
  • Ensure that all circuit breakers are off in affected areas to avoid electric shock.
  • Remove as much of the standing water as you can using either a mop or towel.
  • Wipe excess water from all wood furniture to avoid distortion and damage.
  • Remove and prop up all wet upholstery to allow for even drying.
  • Remove and store all wall decor, electronics, documents, and other important materials in a dry space.


  • Enter rooms with standing water where electrical shock hazards may exist.
  • Use your vacuum cleaner to remove water, this can lead to electric shock.
  • Turn on any appliance while standing on wet carpets or floors, especially not wet concrete floors.
  • Turn on ceiling fixtures if the ceiling is wet or sagging from retained water.

For Contaminated Water…


  • Avoid any sort of contact with sewage and items that may be contaminated by sewage.
  • Wash your hands thoroughly if you have been in contact with contaminated items.


  • Spread contaminated water by walking into uncontaminated areas.
  • Turn on the HVAC system if there is any sort of possibility for spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.

Have Questions? Call SERVPRO of Douglas & Otter Tail Counties – (218) 770-1768

Your Local Cleaning, Restoration, and Construction Company.

Commercial Property Damage Can Happen Anytime, Anywhere

7/27/2022 (Permalink)

Photo of damaged property Do you know who to call if your property suffers damage?

Unfortunately, nobody is 100% risk free of property damage. Fires, water line breaks, storms, and vandalism are only a few of the many disasters that we simply cannot predict. When disaster strikes, it can often feel overwhelming with what to do next. Lucky for you, we happen to be experts on disaster. While we cannot always predict when an event is going to happen, we will always be the first to respond to a call. Leave it to the professionals at SERVPRO to clean up after your disaster. 24/7/365 we are Here to Help.

SERVPRO of Douglas & Otter Tail Counties has experience in the following restoration projects:

  • Manufacturing, Operations, and Food Plants
  • Hospitals
  • Airports
  • Schools and Universities
  • Livestock Barns
  • Commercial Office Buildings
  • Shopping Centers
  • And more!

Although property damage can never be expected, it is important to have a number ready to call. Make sure you have SERVPRO of Douglas & Otter Tail Counties number saved in case of an emergency.

Have Questions? Call SERVPRO of Douglas & Otter Tail Counties – (320) 219-6505

Your Local Cleaning, Restoration, and Construction Company.

Does Your Home Smell Like a Bonfire After Fire Damage?

7/13/2022 (Permalink)

House on Fire Smoke smell can linger for years after fire damage if it is not property taken care of.

Smoke odor can be extremely persistent and it may feel daunting to try and rid it yourself, luckily for you we have done this a time or two! Smoke particles can drift everywhere from air ducts, carpeting, drapery, and furniture. The only way to completely eliminate the smoke smell is to permanently neutralize the presence of these particles. Here are a few methods for smoke damage restoration:

  • Ozone Machines

Ozone machines release molecules that follow the same path as smoke particles and oxidize these sources of odor. The ozone method is very popular because it works quickly. However, with this method all people, pets, and plants must be temporarily evacuated.

  • Hydroxyl Generators

Hydroxyl generators are used to destroy smoke particles with radicals generated by ultraviolet light. This method will not require evacuation, but can take three to five times longer than an ozone machine.

  • HVAC Air Scrubbers

HVAC air scrubbers connect to the central air system on a home or building to circulate the air and filter out smoke particles. Because this method does not neutralize the particles, a faint smoke odor may linger. HVAC air scrubbers are often used with other smoke removal methods.

  • Thermal Scrubbers

Thermal foggers fill a home with fog for about 30 minutes and then the home or building is ventilated to dry. The space must be evacuated for this process, but it is a very effective method.

  • Vapor Modification

Vapor modification neutralizes odors by dispersing an aromatic compound in a mineral oil base with assistance of a blower fan. Evacuation is not necessary for this method.

SERVPRO of Douglas & Otter Tail Counties - (320)219-6505

Locally Owned and Operated

How to Prepare Your Home for a Storm

7/7/2022 (Permalink)

Image of dark sky and lightning Be Prepared - Be Safe!

If there is a storm in the forecast, you may want to do some preparing beforehand. Preparing your home before a storm can minimize the risk of damage and reduce chances of needing restoration work. Follow these steps to protect your home:

  • Ensure Doors and Windows are Shut

Before a storm make sure that your windows and doors are shut. If there are any cracks or openings, properly insulate them so that water or debris does not come into the home.

  • Check Exterior of Home

If you have siding that is damaged or weathered, a storm can cause even greater problems for you. Check around the exterior of your home for any holes or cracks. Water could enter the walls through the damaged exterior, causing damage to the inside of a home.

  • Clean Out Your Gutters

Gutters are often overlooked when preparing for a storm. It is so important to make sure that your gutters are clean from debris so that water can drain properly. Backed up water can lead to leaks and damage to the roof and walls of the home.

Have Questions? Call SERVPRO of Douglas & Otter Tail Counties – (320)219-6505

Your Local Cleaning, Restoration, and Construction Company.

Severe Weather Reporting For Otter Tail County Residents?

6/27/2022 (Permalink)

A photo of the Minnesota countryside after a summer storm. We restore storm damage 24-hours a day in Henning.

The Otter Tail County website has an entire section dedicated to storm and disaster-related topics. Our Douglas and Otter Tail Counties team responds to storm damage emergencies in Henning every year. We know that our fast emergency response time minimizes the chance of more extensive damage in many cases. To better understand where and how storms and other disasters impact locations, Otter Tail County wants residents to use their self-report form found on their website.

Severe weather events like flooding, thunderstorms, hail, high winds, lightning, and tornadoes can all cause structural damage at any time of the day or night. When your Henning home or business experiences storm damage, our highly trained technicians are on call 24-hours a day to respond day or night.

When we arrive, we will assess the damage and tarp and board up any areas of the structure exposed to the elements to prevent further damage. We will walk you through the restoration process so you will know what to expect through every step of the restoration. We will also contact your insurance adjuster and help you with the insurance paperwork and process

Call Us!

Storms happen throughout the year in Otter Tail County, and many of them blow in with minimal advanced warning. When you have storm damage in your Henning home or commercial business, our local Douglas and Otter Tail Counties team will restore your damage “Like it never even happened.” Call us today at 320-219-6505.

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