Recent Posts

Severe Weather Reporting For Otter Tail County Residents?

6/27/2022 (Permalink)

A photo of the Minnesota countryside after a summer storm. We restore storm damage 24-hours a day in Henning.

The Otter Tail County website has an entire section dedicated to storm and disaster-related topics. Our Douglas and Otter Tail Counties team responds to storm damage emergencies in Henning every year. We know that our fast emergency response time minimizes the chance of more extensive damage in many cases. To better understand where and how storms and other disasters impact locations, Otter Tail County wants residents to use their self-report form found on their website.

Severe weather events like flooding, thunderstorms, hail, high winds, lightning, and tornadoes can all cause structural damage at any time of the day or night. When your Henning home or business experiences storm damage, our highly trained technicians are on call 24-hours a day to respond day or night.

When we arrive, we will assess the damage and tarp and board up any areas of the structure exposed to the elements to prevent further damage. We will walk you through the restoration process so you will know what to expect through every step of the restoration. We will also contact your insurance adjuster and help you with the insurance paperwork and process

Call Us!

Storms happen throughout the year in Otter Tail County, and many of them blow in with minimal advanced warning. When you have storm damage in your Henning home or commercial business, our local Douglas and Otter Tail Counties team will restore your damage “Like it never even happened.” Call us today at 320-219-6505.

Franchises are independently owned and operated.

Hoarding Fire Risk Danger in Garfield Home?

6/21/2022 (Permalink)

A messy pile of household items is shown. We are trusted leaders in fire damage restoration in Douglas County

Our Douglas and Otter Tail Counties team responds to fire damage emergencies 24-hours a day, every day in Garfield. According to the National Fire Protection Association (NFPA), hoarding increases fire risk by:

Hoarding Increases Fire Risks

  • Cooking is unsafe if flammable items are close to the stove or oven
  • Heating units may be too close to things that can burn. They might also be placed on unstable surfaces. If a heater tips over into a pile, it can cause a fire.
  • Electrical wiring may be old or worn from the weight of piles. Pests could chew on wires, and damaged wires can start fires.
  • Open flames from smoking materials or candles in a home with excess clutter are very dangerous
  • Blocked pathways and exits may hinder escape from a fire

Hoarding Impacts First Responders

  • Hoarding puts first responders in harm’s way
  • Firefighters cannot move swiftly through a home filled with clutter
  • Responders can be trapped in a house when exits are blocked. They can be injured by objects falling from piles.
  • The weight of the stored items, especially if water is added to put out a fire, can lead to building collapse
  • It is hard to enter the house to provide medical care, and the clutter impedes the search and rescue of people and pets.

Call Us!

When you have fire damage in your Garfield home or commercial business, our local Douglas and Otter Tail Counties team will restore your damage “Like it never even happened.” Call us today at 320-219-6505.

Franchises are independently owned and operated.

Thunderstorm Watch for Alexandria?

6/14/2022 (Permalink)

Storm clouds above a city scape We are trusted leaders in storm damage restoration in 24-hours a day.

Our Douglas and Otter Tail Counties team respond to storm damage emergencies each year in Alexandria. According to the National Oceanic and Atmospheric Administration:

A thunderstorm watch is issued when severe thunderstorms are possible in and near the watch area. It does not mean they will occur; it only means they are possible.

A thunderstorm warning is issued when severe thunderstorms are occurring or are imminent in the warning area.

Severe thunderstorms are defined as follows:

  1. Winds of 58 miles per hour or higher
  2. Hail one inch in diameter or larger

Here are some tips from the Federal Emergency Management Agency (FEMA) for preparing for a thunderstorm:

  • Know your area’s risk of thunderstorms. They can occur year-round and at any hour.
  • Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
  • Identify sturdy buildings close to where you live, work, study, and play
  • Cut down or trim trees that may be in danger of falling on your home
  • Consider buying surge protectors, lightning rods, or a lightning protection system to protect your home, appliances, and electronic devices
  • Secure outside furniture

Call Us!

When your Alexandria home or commercial business has a flooding or storm damage emergency, our local Douglas and Otter Tail Counties team will restore your damage “Like it never even happened.” Call us today at 320-219-6505.

Franchises are independently owned and operated.

What Are Some Signs of Water Damage in Parkers Prairie?

6/7/2022 (Permalink)

Water dripping down a wall denotes visible signs of water damage. We respond to water damage emergencies in Otter Tail County 24-hours a day.

Our Douglas and Otter Tail Counties team uses advanced equipment and techniques to identify sources of water damage quickly in Parkers Prairie. Small water leaks are often a symptom of a more significant problem lurking somewhere inside or outside your home. If you observe any of these tell-tale signs, you have water damage:

  • Dark or wet spots on the walls or ceiling
  • Wet areas or water pooling on the floor
  • Flaking, cracking, or bubbling paint or drywall
  • Hearing the sound of running water that you can’t place
  • Hearing the sound of dripping water that you can’t locate
  • Visible dripping water you can see but dripping where it should not be
  • Significant increase in your water bill for no known reason
  • Strong, damp, musky odors
  • Visible mold growing 

Water Damage Process

When you find water damage in your home, we follow this comprehensive, six-step process to restore the damage to pre-damage condition.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us!

When your Parkers Prairie home or commercial business has a water damage emergency, our local Douglas and Otter Tail Counties team is Here to Help.® Call us today at 320-219-6505.

Franchises are independently owned and operated.

Rainwater Intrusion Problem in Evansville Building?

5/31/2022 (Permalink)

The downspout of a commercial building is shown. We restore commercial water damage in Douglas County 24-hours a day.

Our Douglas and Otter Tail Counties team offers these tips from the Insurance Institute for Business and Home Safety for protecting your business from heavy rain:

Inspect and clean the roof drainage system

  • Do this at least twice a year, ideally during spring and fall. This includes all gutters, interior drains, and scuppers.

Trim trees

Remove debris

Inspect roof drains and repair cracks

Re-check drainage systems

Check for water

  • Check for long-term standing water in gutters and correct any blockages. If there are no blockages, but standing water still occurs, ensure the gutter is properly sloped to the downspout.

Check slope of roof cover system

  • For low-sloped roofs, ensure the slope of the roof cover system and the insulation boards divert water to internal drains when present or to the edge of the roof. Long-term standing water is an indication of an improper slope.

Check air conditioner drains

Check downspouts

  • Ensure downspouts funnel water away from the building and do not allow water to accumulate near the building’s perimeter.

Up-size gutters

  • When replacing gutters, consider larger-sized gutters which allow for greater flow.

Check wall air conditioners

If your property uses wall air conditioners:

  • Ensure the size of internal drain pipe is adequate and water is flowing freely
  • Ensure there is proper caulking and weather stripping around the unit
  • Ensure the unit is installed with a 1/4-inch bubble tilt toward the outside

Call Us Today!

When your Evansville business has a water damage emergency, our local Douglas and Otter Tail Counties team is Here to Help. ® Call us today at 320-219-6505.

Franchises are independently owned and operated.

Flooded Office Building in Alexandria?

5/24/2022 (Permalink)

A business professional gives a five-star review on their laptop computer. We are trusted leaders in commercial water damage restoration in Douglas County.

Our Douglas and Otter Tail Counties team is trained and equipped to restore large commercial water losses. Here is a recent five-star Google review from a happy customer who needed our services:

"I received a call at 4:00 am that no building owner wants to receive... there was water running out of a door to an office complex. I got to the property right away and was at a loss for words. My first thought was that I needed to get the situation under control, and my next thought was that I don't know how to do that. I called the emergency line for SERVPRO, and a nice lady took my info and some quick details. Shortly later, a gentleman that works for SERVPRO in Alexandria called me back and said he would be there shortly. By 8:00 am, there were at least six trucks and a dozen people going to work to mitigate my loss. For that, I will forever be grateful to Trevor and his crew. They handled everything going forward and made the process simple. I was handed off a few times to different contact people whom I had to bring up to speed on the situation, but that was a minor inconvenience in the big picture. Thanks, SERVPRO. You turned a nightmare into something that was way more manageable than what I expected."

Positive: Professionalism, Responsiveness

Call Us Today!

When you have a water damage emergency in Alexandria, our local Douglas and Otter Tail Counties team is Here to Help.® Call us today at 320-219-6505.

Franchises are independently owned and operated.

Storm Flooding Causes Black Water Contamination in Alexandria?

5/17/2022 (Permalink)

Microscopic bacteria are shown. We are trusted leaders in storm damage restoration in Douglas County.

Do you know that stormwater can carry dangerous contaminants that cause serious illness? Our Douglas and Otter Tail Counties team is trained and certified to restore areas compromised by contaminated stormwater by the Institute of Inspection Cleaning and Restoration Certification (IICRC). According to the Environmental Protection Agency (EPA), stormwater carries disease-causing bacteria and viruses. Stormwater runoff should be mitigated by trained professionals who have the proper protective gear and equipment. Here is some information on stormwater, or "black water" contamination from our website:

"Black Water" Contamination – Category 3 Water

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Call Us Today!

You never know when a large storm will cause damage to your home or commercial business in Alexandria. Our Douglas and Otter Tail Counties team can help when you have a storm damage emergency. We'll restore your storm damage, "Like it never even happened." Call us today at 320-219-6505.

Franchises are independently owned and operated.

Complete Fire Restoration and Rebuilding Service Provider in Alexandria?

5/9/2022 (Permalink)

A house with fire damage is shown. We respond to fire damage emergencies 24-hours a day in Douglas County.

Fire damage causes many layers of destruction. Fire debris, smoke, soot, and water damage will be yours to address once the firefighters leave the scene. Although each fire event is unique, our Douglas and Otter Tail Counties team follow the same process to restore properties to pre-fire conditions.

Step 1: Emergency Contact

We will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Assessment

Step 3: Immediate Board-Up and Roof-Tarp Service

We will board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying

The water removal process begins almost immediately and removes most of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Call Us!

When your Alexandria home or business is damaged by fire, our Douglas and Otter Tail Counties team can help. We’ll restore your fire damage, “Like it never even happened.” Call us today at 320-219-6505.

Franchises are independently owned and operated.

Leaking Showerhead in Garfield?

5/4/2022 (Permalink)

A dripping showerhead is shown. We are trusted leaders in water damage restoration in Douglas County.

Do you know that a small showerhead leak can waste more than five hundred gallons of water per year? Our Douglas and Otter Tail Counties team is trained and certified to provide water damage restoration services by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Here is some information and tips for Garfield residents from the Environmental Protection Agency (EPA) for repairing a showerhead leak.

  • A showerhead leaking at ten drips per minute wastes more than five hundred gallons per year. That’s the amount of water it takes to wash sixty loads of dishes in your dishwasher.
  • Some leaky showerheads can be fixed by making sure there is a tight connection between the showerhead and the pipe stem and by using pipe tape to secure it
  • Pipe tape, also called Teflon tape, is available at most hardware stores, is easy to apply, and can help control leaks
  • For more complicated valve leaks in showers that drip when not in use, contact an experienced handyperson or licensed plumber

Call Us Today!

You never know when a small showerhead leak will turn into a significant water loss. When your Garfield home or commercial business requires emergency water damage mitigation and restoration, our Douglas and Otter Tail Counties team can help. We’ll restore your water damage, “Like it never even happened.” Call us today at 320-219-6505.

Franchises are independently owned and operated.

Emergency Water Damage Services in Alexandria?

4/25/2022 (Permalink)

Five-star reviews are being written on a laptop. High customer satisfaction is our goal in Douglas County.

Our Douglas and Otter Tail Counties team is committed to providing the best service and support to all of our customers. Here are some recent Google reviews from water damage customers:

“We were on a time crunch for water mitigation, and when we didn’t know what to do, we called the only person we could think of to get advice. Well, we got more than advice. Within an hour, Trevor and his team equipped us with fans, dehumidifiers, and heaters to dry out our sheeting for spray foam for our new build. Who would have thought that this was yet another service they could provide? We are forever thankful for the quick response, dedication, and incredible customer service we received. We can’t recommend them more.” Alicia Bertram

“Just my luck to see these guys twice in two weeks. The first at my home and the second at my business after a water issue in my building. The team was fast efficient and tried to make me feel at ease in both situations. I am so grateful for their work, professionalism, friendliness as well as caring attitudes! I highly recommend them!!!” Laurie J

Call Us!

Our technicians are trained and certified to provide water damage restoration services by the Institute of Inspection Cleaning and Restoration Certification (IICRC). When your Alexandria home or commercial business requires emergency water damage mitigation and restoration, our Douglas and Otter Tail Counties team can help. Call us today at 320-219-6505.

Franchises are independently owned and operated.