About SERVPRO of Douglas & Otter Tail Counties


Trevor R. Rossum

Owners of SERVPRO of Douglas & Otter Tail Counties

OUR STORY

SERVPRO of Douglas & Otter Tail Counties is your local go to Emergency Water and Fire Restoration company. Independently owned by Trevor Rossum since 2016, we are committed to being a reliable and skilled partner to help family and businesses in the community recover.

Before becoming a business owner, Trevor sold healthcare software. He learned about SERVPRO at a tradeshow as a vendor. While at the tradeshow, he knew he wanted to become involved with the restoration industry and decided to shift his focus to owning a business and helping people in times of need. When Trevor is not working, he enjoys spending time with his wife and kids, attending his two kids' sporting events, and golfing!

“The greatest reward of my job is getting the opportunity to serve our customers with empathy and compassion while they are experiencing the aftermath of an emergency.”   --- Trevor Rossum

OUR TEAM

Our technicians are ready to meet your daily needs whenever disaster strikes. Our staff is highly trained in property damage restoration. We regularly train our team members to be skilled in theoretical and hands on practical work. Our teams have the relevant IICRC-industry certifications and are ready to tackle your most challenging project. Whether it is day or night, SERVPRO of Douglas and Otter Tail Counties is here to help!

OUR SERVICES

We offer a wide range of services to our communities including, but not limited to, commercial and residential fire, smoke and soot damage, mold mitigation and restoration, water restoration, biohazard cleanup, commercial cleanup, deodorizing, reconstruction, and more. Whether you face an overflowing toilet or a natural disaster, our team is ready for whatever happens.

We understand the worry and angst that is associated with water and fire damage, and this is our commitment to you: we will work to minimize interruption to your life and quickly make it “Like it never even happened.”

OUR PURPOSE

To serve in a time of need, positively impacting people’s lives in a time of crisis.

OUR VALUES

CARE - Compassion, Accountable, Respectful, Excellence

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:

Certifications

  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • IICRC Certified Firm
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

Affiliations

  • Alexandria Lakes Area Chamber of Commerce
  • BNI Runestone Referrals
  • Fergus Falls Area Chamber of Commerce
  • Institute of Inspection, Cleaning and Restoration Certification – IICRC
  • Perham Area Chamber of Commerce

Awards

  • President's Silver for Outstanding 2017 Sales Performance
  • Director's Gold Award
  • President's Silver for Outstanding 2018 Sales Performance
  • 2019 Double Volume Award
  • Bronze Award for Outstanding 2019 Sales Performance
  • President's Gold for Outstanding 2019 Sales Performance
  • 2020 Double Volume Award