Water Damage Repair and Restoration

Water is foundational to our lives and society. Water damage is not, but it happens.

We don’t think much about the water and plumbing systems on our properties until they cause issues and problems. When a pipe breaks and water spills into areas it shouldn’t be water damage ensues -- and then, if unaddressed, a host of new problems. 

SERVPRO of Douglas & Otter Tail Counties exists to address water damage. We understand how an event like this disrupts life and business. We get this because we also manage our own homes and, like you, we care deeply about our own local business.

Our aim is to be fast and excellent. We respond to water damage 24 hours a day, 7 days a week, 365 days a year. We have working relationships with many insurance companies and will work directly with them to remove as much stress out of the situation as possible.

If you experience water damage in your Alexandria home or business from broken pipes, a sink or toilet overflow, a malfunctioning dishwasher, washing machine, water heater or refrigerator, or a storm or flood call us.

Let us help!

Have Water or Flood Damage?
Call Us Today – (320) 219-6505

Locally Owned Company with National Resources

SERVPRO of Douglas & Otter Tail Counties is locally owned and operated—so we are part of this community too. We are also part of a national network of over 1,700 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

We are proud to serve our local communities:

Why Choose SERVPRO of Douglas & Otter Tail Counties?

fast response to water damage

We’re Faster to Any Size Disaster

Immediate action is crucial when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any size water emergency, so Alexandria residents can expect an immediate response, day or night.

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highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

We are water damage specialists who get started promptly to get your property dry and back to pre-water-damage condition. Using advanced water removal and drying equipment and scientific drying principles to get your property dried quickly, we document the drying process to validate your home or business is ready. Learn about our water damage training and certificates.

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fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

Properly restoring your home after a water damage event requires specialized equipment and products. This advanced equipment help us to remove the water, even hidden moisture, quickly and efficiently. We then dry the structure with powerful dehumidifiers. Finally, our technicians will clean the affected area with professional grade cleaning and sanitizing agents for your comfort and safety.

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Our Water Damage Restoration Process

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored for the specific conditions. However, the overall water restoration process remains the same. The steps below detail our restoration process for the typical water-damaged property.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration