Water Damage Repair and Restoration

Water is foundational to our lives and society. Water damage is not, but it happens.

We don’t think much about the water and plumbing systems on our properties until they cause issues and problems. When a pipe breaks and water spills into areas it shouldn’t be water damage ensues -- and then, if unaddressed, a host of new problems. 

SERVPRO of Douglas & Otter Tail Counties exists to address water damage. We understand how an event like this disrupts life and business. We get this because we also manage our own homes and, like you, we care deeply about our own local business.

Our aim is to be fast and excellent. We respond to water damage 24 hours a day, 7 days a week, 365 days a year. We have working relationships with many insurance companies and will work directly with them to remove as much stress out of the situation as possible.

If you experience water damage in your Alexandria home or business from broken pipes, a sink or toilet overflow, a malfunctioning dishwasher, washing machine, water heater or refrigerator, or a storm or flood call us.

Let us help!

Have Water or Flood Damage?
Call Us Today – (320) 219-6505

Locally Owned Company with National Resources

SERVPRO of Douglas & Otter Tail Counties is locally owned and operated, so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the Alexandria community and want to do our part in making it the best it can be.

We are proud to serve our local communities:

Why Choose SERVPRO of Douglas & Otter Tail Counties?

fast response to water damage

We’re Faster to Any Size Disaster

We’re dedicated to responding immediately when you contact us. A fast response lessens the damage, limits further damage, and reduces cost.

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highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

We specialize in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end.

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fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

We invest in the latest technology and equipment because it helps us restore your home more quickly and to minimize cost. This equipment allows us to detect hidden moisture and extract standing water quickly and efficiently. We also utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.

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Our Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

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