Recent Posts

Dealing with Water Damage: What to Expect

9/21/2021 (Permalink)

Rubber boots standing in flooded home Water Damage? Give SERVPRO of Douglas & Otter Tail Counties a call at (320) 219-6505.

So you have water damage...

Water damage is never a fun occurrence, but it happens. When it does, we are here to help make it "Like it never even happened." Whether you have experienced water damage before or it is a first time occurrence, we want you to be prepared on the process.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

Commercial Mold Damage in Alexandria?

9/21/2021 (Permalink)

A wall is shown with mold. We mitigate and restore commercial mold damage in Douglas County.

Musty Smell? It could be mold!

Mold can spread quickly through a commercial building when the right moist environment and organic food supply are present. Microscopic mold spores float around in the Earth’s atmosphere, waiting for the perfect conditions to colonize. SERVPRO® of Douglas & Otter Tail Counties mitigates and remediates mold damage quickly and efficiently. First, we will inspect and locate the source of the moisture and make repairs to minimize the potential for the mold to return. Then we will begin the mitigation process. Our technicians are highly trained and certified to remediate mold damage:

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

We are trained to work in all kinds of buildings and workplaces, including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us!

When you need commercial mold restoration services for your business or home, SERVPRO® of Douglas & Otter Tail Counties has a team of highly trained technicians on call 24-hours a day to assist you. Call us today at 320-219-6505. We’ll mitigate and remediate your mold damage in Alexandria, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Tornado Damage in New York Mills?

9/13/2021 (Permalink)

A tornado is shown whirling over farmland. We respond to storm damage emergencies 24-hours a day in Otter Tail County.

Do you know that New York Mills is a very high risk for tornadoes? There have been 77 tornadoes in New York Mills since 1950, and the area averages one tornado a year. SERVPRO® of Douglas & Otter Tail Counties responds to storm damage emergencies throughout the year in Otter Tail County, and we offer these tornado safety tips from the Federal Emergency Management Agency (FEMA) if you are under a tornado warning:

  • Go to NOAA Weather Radio and your local news or official social media accounts for updated emergency information. Follow the instructions of state, local and tribal officials. 
  • Go to a safe shelter immediately, such as a safe room, basement, storm cellar, or a small interior room on the lowest level of a sturdy building
  • Stay away from windows, doors, and outside walls
  • Do not go under an overpass or bridge. You’re safer in a low, flat location.
  • Watch out for flying debris that can cause injury or death
  • Use your arms to protect your head and neck

Call Us!

When you need storm restoration services for your home or business, SERVPRO® of Douglas & Otter Tail Counties has a team of highly trained technicians on call 24-hours a day to assist you. Call us today at 320-219-6505. We’ll restore your storm damage in New York Mills, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Content Restoration Services in Henning?

9/6/2021 (Permalink)

An antique jewelry box is shown. We restore fire-damaged keepsakes in Otter Tail County.

When your Henning home or commercial business is damaged by fire, everything in the structure that was exposed to the smoke, soot, and flames will require cleaning and restoration services. At SERVPRO® of Douglas & Otter Tail Counties, our fire restoration technicians are trained and certified to perform a full range of cleaning and restoration services. We pretest every item before cleaning to ensure we are using the most effective cleaning method.

Cleaning Methods

  • Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe - effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product

Call Us Today!

When you need fire restoration services for your home or commercial business, SERVPRO® of Douglas & Otter Tail Counties has a team of highly trained technicians on call 24-hours a day to assist you. Call us today at 320-219-6505. We’ll restore your fire damage in Henning, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Fire Damage in Fergus Falls?

8/30/2021 (Permalink)

A room filled with smoke is shown. We respond to fire damage emergencies 24-hours a day in Otter Tail County.

Tips on what not to do after a fire in Fergus Falls.

When fire damages your home or business it can be a stressful and chaotic time. There will be water damage left from the firefighting efforts and smoke and soot residue everywhere. SERVPRO® of Douglas & Otter Tail Counties typically arrives onsite within four hours of your call and will immediately begin the cleanup and restoration process. Here are some tips from our website on what NOT to do while waiting for help to arrive:

Don’t Do This

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water
  • Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Call Us!

You never know when you’ll need residential or commercial fire restoration services, but when you do SERVPRO® of Douglas & Otter Tail Counties has a team of highly trained technicians on call 24-hours a day to assist you in Fergus Falls. Call us today at 320-219-6505. We’ll restore your fire damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Happy Customers in Alexandria??

8/23/2021 (Permalink)

A person is giving a five-star review on their cell phone. We are trusted leaders in fire and water damage restoration in Douglas County.

Our customers are the key to our success!

At SERVPRO® of Douglas & Otter Tail Counties, we are committed to making sure our residential and commercial customers are satisfied with the work we do. Here are some recent testimonials from our website:

SERVPRO is exactly what Prairie Peak Kennels needed. Their solution disinfects better than our regular sanitizer and is 100 percent safe. We appreciate the amazing service we have gotten from them and the continuous service we are still getting. Great Company! Michelle Kujawa in Alexandria, MN

Trevor and his staff at SERVPRO in Alexandria have done outstanding work for clients I’ve referred them to. Given that it’s a reflection on me I’m very selective to who I refer my client base to. I’ve been extremely satisfied with the professionalism and expertise Trevor and the gang offer those I refer them to! Carl Kvale in Alexandria, MN

Call Us Today!

You never know when you’ll need residential or commercial restoration services, but when you do SERVPRO® of Douglas & Otter Tail Counties is Here to Help. ® Our highly trained technicians are on call 24-hours a day to respond to property damage emergencies in Alexandria. Call us today at 320-219-6505. We’ll restore your property damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Commercial Restoration Services for Alexandria?

8/18/2021 (Permalink)

A businessman is talking on the phone. We respond to commercial property damage emergencies 24-hours a day in Douglas County.

When your Alexandria business is damaged by fire or water it is critical to becoming operational again as soon as possible. SERVPRO® of Douglas & Otter Tail Counties is committed to restoring commercial property damage and helping businesses get up and running quickly and efficiently. Our technicians are highly trained and have the equipment and experience to restore commercial property damage to preloss condition with minimal disruption to your employees and customers.

Although we are better known for fire and water restoration, we also provide mold remediation, storm damage restoration, and a full range of specialty cleaning services that exceed the scope of a routine janitorial service.

Commercial Restoration Services

  • Certified SERVPRO Cleaned
  • Commercial Restoration
  • Commercial Water Restoration
  • Commercial Fire Restoration
  • Commercial Mold Remediation
  • Commercial Storm and Major Events
  • Disaster Recovery Team
  • Commercial Cleaning

We have experience working in a variety of commercial buildings:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us!

When you need emergency property damage restoration services, SERVPRO® of Douglas & Otter Tail Counties is Here to Help. ® Our highly trained technicians are on call 24-hours a day to respond to commercial property damage emergencies in Alexandria. Call us today at 320-219-6505.

Franchises are Independently Owned and Operated.

Fire Extinguisher Safety Tips for Pelican Rapids?

8/11/2021 (Permalink)

A fire extinguisher is shown mounted in a home. We respond to fire damage emergencies 24-hours a day in Otter Tail County.

You never know when a fire will break out in your Pelican Rapids home, and knowing how to use a portable fire extinguisher can save lives. SERVPRO® of Douglas & Otter Tail Counties offers these fire extinguisher safety tips from the National Fire Protection Association:

  • Use a portable fire extinguisher when the fire is confined to a small area, such as a wastebasket, and is not growing; everyone has exited the building; the fire department has been called or is being called; the room is not filled with smoke.
  • To operate a fire extinguisher, remember the word PASS:
    • Pull the pin. Hold the extinguisher with the nozzle pointing away from you, and release the locking mechanism
    • Aim low. Point the extinguisher at the base of the fire
    • Squeeze the lever slowly and evenly
    • Sweep the nozzle from side-to-side
  • For the home, select a multi-purpose extinguisher (can be used on all types of home fires) that is large enough to put out a small fire, but not so heavy as to be difficult to handle
  • Choose a fire extinguisher that carries the label of an independent testing laboratory
  • Read the instructions that come with the fire extinguisher and become familiar with its parts and operation before a fire breaks out

Call Us Today!

SERVPRO® of Douglas & Otter Tail Counties is on call 24-hours a day to respond to fire damage emergencies in Pelican Rapids. Call us today at 320-219-6505.

Franchises are Independently Owned and Operated.

Water Damage Prevention Tips for Parkers Prairie?

8/3/2021 (Permalink)

A bathtub is shown. We respond to water damage emergencies 24-hours a day in Otter Tail County.

Water damage can happen at any time in Parkers Prairie, and in some cases, the damage may have been avoided through a routine inspection of the plumbing systems. SERVPRO® of Douglas & Otter Tail Counties offers these tips from the Insurance Information Institute for inspecting indoor plumbing systems

  • Inspect appliance hoses and faucets. Make it a practice every year to check hoses leading to water heaters, dishwashers, washing machines, and refrigerator ice makers. Immediately replace any hoses that have cracks or leaks and replace them all every five to seven years.
  • Inspect showers and tubs. Check the seal and caulking around showers and tubs to make sure they are watertight and reseal if necessary.
  • When away on vacation, shut off the water supply to the washing machine and never leave the house while the washer or dishwasher is running.
  • Know the location of the main water shut-off valve in your home
  • Install an emergency pressure release valve in your plumbing system. This will protect against the increased pressure caused by freezing pipes and can help prevent your pipes from bursting.
  • Check plumbing and heating pipes. Look closely for cracks and leaks and have any necessary repairs made immediately.

Call Us Today!

SERVPRO® of Douglas & Otter Tail Counties is on call 24-hours a day to respond to water damage emergencies in Parkers Prairie. Call us today at 320-219-6505.

Franchises are Independently Owned and Operated.

Flooding in Garfield?

7/28/2021 (Permalink)

A closeup of rain puddling on grass is shown. We respond to storm damage emergencies 24-hours a day in Douglas County.

SERVPRO® of Douglas & Otter Tail Counties respond to storm damage emergencies every year in Garfield. Here are some tips from the American Red Cross on cleaning and repairing your home after a flood:

  • Wear protective clothing, including rubber gloves and rubber boots, and be cautious when cleaning up
  • Learn more about how to clean up after a flood, including the supplies you’ll need, how to sanitize food contact surfaces, and how to repair water damage
  • Be careful when moving furnishings or debris because they may be waterlogged and heavier
  • Throw out mattresses, carpeting, cosmetics, stuffed animals, baby toys, and other items that absorb water and cannot be cleaned or disinfected
  • Throw out all food, beverages, and medicine exposed to floodwaters and mud. When in doubt, throw it out. This includes canned goods, plastic utensils, baby bottle nipples, and containers with food or liquid that has been sealed shut.
  • Pump out flooded basements gradually (about one-third of the water per day) to avoid structural damage. If the water is pumped out completely in a short period of time, pressure from water-saturated soil on the outside could cause basement walls to collapse.
  • Service damaged septic tanks, cesspools, pits, and leaching systems as soon as possible. Damaged sewage systems are health hazards.

Call Us Today!

SERVPRO® of Douglas & Otter Tail Counties is on call 24-hours a day to respond to storm damage emergencies in Garfield. Call us today at 320-219-6505.

Franchises are Independently Owned and Operated.