Recent Posts

Storm-Damaged Business in Brandon?

1/19/2022 (Permalink)

Snow covers cars in a parking lot outside a business. We are trusted leaders in commercial storm damage restoration in Douglas County.

Brandon businesses can rely on SERVPRO® of Douglas & Otter Tail Counties to restore storm damage 24-hours a day. The United States Small Business Administration offers these tips for storm safety for your business and employees:

  • Heaters, snow blowers, generators, and cold-weather equipment should be located where it is most likely used
  • Keep driveways, walkways, and doorways clear of snow and ice
  • Open water faucets slightly to let them drip to keep water flowing through the pipes that are vulnerable to freezing. Ice may still form, but the open tap helps prevent the pipe from bursting by relieving any built-up pressure.
  • Names and phone numbers of your heating contractor, plumber, fire department, insurance agent, and building owner should be easily accessible
  • Have someone assigned to check indoor temperatures should your place of business be vacant for long periods
  • Ensure you have an emergency communication plan in place before the storm, evacuation, or threat
  • Have all employees, vendors, and client contact information on hand
  • During an evacuation, consider your phones lines- redirection to cell phones, answering service, or Google Voice could be critical
  • Following the storm, notify all critical people of the next steps, based on damage

Call Us!

When your Brandon commercial business or home needs commercial restoration services, SERVPRO® of Douglas & Otter Tail Counties has a team of technicians on call every day to serve you. Call us today at 320-219-6505.

Franchises are independently owned and operated.

Burst Pipe in Parkers Prairie?

1/11/2022 (Permalink)

A frozen pipe outside a local business is shown. We are trusted leaders in commercial water damage restoration in Otter Tail County.

Commercial businesses can rely on SERVPRO® of Douglas & Otter Tail Counties to respond to water damage emergencies 24-hours a day in Parkers Prairie. According to the Institute of Business and Home Safety, frozen pipes are a leading source of property damage during severe winter weather. Here are their recommendations for reducing your risk of damage:

  • Seal openings and penetrations: Seal all windows, doors, and other openings on exterior walls with caulk or insulation to prevent cold air from penetrating wall cavities
  • Seal cracks and penetrations: Seal all wall cracks and penetrations, including domestic and fire protection lines, electrical conduit, and other utility service lines
  • Insulate and seal attic penetrations: Insulate and seal attic penetrations such as partition walls, vents, plumbing stacks, and electric and mechanical chases

  • Run faucets: Let all faucets drip during extremely cold weather to prevent freezing of the water inside the pipe, and if freezing does occur, to relieve pressure buildup in the pipes between the ice blockage and the faucet

  • Insulate pipes
  • Insulate recessed light fixtures
  • Install an automatic excess flow switch
  • Monitor sprinkler systems
  • Provide backup power

Call Us Today!

When your Parkers Prairie commercial business or home needs water damage restoration services, SERVPRO® of Douglas & Otter Tail Counties has a team of highly trained technicians on call 24-hours a day to serve you. Call us today at 320-219-6505.

Franchises are independently owned and operated.

Sewer Backup in Evansville Business?

1/5/2022 (Permalink)

A public restroom facility is shown. We respond to commercial water emergencies 24-hours a day in Douglas County.

SERVPRO® of Douglas & Otter Tail Counties has been helping commercial businesses in Evansville with water damage issues for many years. Sewer water is classified as “black water,” and exposure to this type of water is grossly unsanitary. We have the training, equipment, personal protective gear, and the proper disinfecting and cleaning products to restore sewer system backups safely. Here are the three classifications of contaminated water we address:

Category 1: “Clean Water”

This is water from a clean source, such as a broken clean water supply line or faucet.

  • Water from a clean source like a broken water line
  • If left untreated can degrade into category two or three

Category 2: “Gray Water”

  • It may contain bacteria and viruses
  • It can quickly degrade into category three if left untreated

Category 3: “Black Water”

This water is grossly unsanitary, and any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Call Us!

When your Evansville commercial business or home needs water damage restoration services, SERVPRO® of Douglas & Otter Tail Counties has a team of highly trained technicians on call 24-hours a day to serve you. Call us today at 320-219-6505.

Franchises are independently owned and operated.

New Years’ Celebration Safety Tips for Garfield?

12/28/2021 (Permalink)

People are having a New Year celebration. We restore fire damage 24-hours a day in Douglas County.

SERVPRO® of Douglas & Otter Tail Counties has been restoring fire damage for Garfield homes and businesses for years. We wish everyone a safe and happy new year and offer these winter holiday decorating and entertaining tips from the National Fire Protection Association:

Holiday Decorating

  • Be careful with holiday decorations. Choose decorations that are flame resistant or flame retardant.
  • Keep lit candles away from decorations and other things that can burn.
  • Some lights are only for indoor or outdoor use, but not both.
  • Replace any string of lights with worn or broken cords or loose bulb connections. Read manufacturer’s instructions for the number of light strands to connect.
  • Use clips, not nails, to hang lights, so the cords do not get damaged.
  • Keep decorations away from windows and doors

Holiday Entertaining

  • Test your smoke alarms and tell guests about your home fire escape plan.
  • Keep children and pets away from lit candles.
  • Keep matches and lighters up high in a locked cabinet.
  • Stay in the kitchen when cooking on the stovetop.
  • Ask smokers to smoke outside. Remind smokers to keep their smoking materials with them so young children do not touch them.
  • Provide large, deep ashtrays for smokers. Wet cigarette butts with water before discarding them.

Call Us!

When your Garfield home or commercial business needs fire damage restoration services, SERVPRO® of Douglas & Otter Tail Counties has a team of highly trained technicians on call 24-hours a day to serve you. Call us today at 320-219-6505.

Franchises are independently owned and operated.

Mold damage emergency tips for Alexandria?

12/20/2021 (Permalink)

Mold is growing on the underside of a carpet being removed from a home. We remediate mold 24-hours a day in Douglas County.

Water leaks are often the cause of mold infestations in a home or business. SERVPRO® of Douglas & Otter Tail Counties has been mitigating and remediating mold damage for Alexandria homes and businesses for years. We follow local and state laws and will advise you on the process based on your unique situation. Here are some mold damage tips:

Mold Facts

  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting
  • Significant mold growth can occur in 48-72 hours
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems

What to Do

  • Stay out of affected areas
  • Turn off the heating, ventilation, and air conditioning (HVAC) system and fans
  • Contact SERVPRO of Douglas & Otter Tail Counties for mold remediation services

What Not to Do

  • Don’t touch or disturb the mold
  • Don’t blow air across any surfaces with visible or suspected mold growth
  • Don’t attempt to dry the area yourself
  • Don’t spray bleach or other disinfectants on the mold

Call Us!

When your Alexandria home or commercial business needs mold damage remediation services, SERVPRO® of Douglas & Otter Tail Counties has a team of highly trained technicians on call 24-hours a day to serve you. Call us today at 320-219-6505.

Franchises are independently owned and operated.

Candle Fire in Brandon?

12/14/2021 (Permalink)

A group of lit holiday candles is shown. We respond to fire damage emergencies 24-hours a day in Douglas County.

Candles are a festive touch to any holiday party or gathering. SERVPRO® of Douglas & Otter Tail Counties responds to fire damage emergencies every year in Brandon. According to?National Fire Protection Association?(NFPA),?candles?are among the leading causes of United States home fires. Here are some candle safety tips from the NFPA: 

  • Blow out all candles when you leave the room or go to bed. Avoid the use of candles in the bedroom and other areas where people may fall asleep. 
  • Keep candles at least 1 foot away from anything that can burn 
  • Use sturdy candle holders, and won’t tip over easily 
  • Put candle holders on a sturdy, uncluttered surface 
  • Light candles carefully. Keep your hair and any loose clothing away from the flame. 
  • Don’t burn a candle all the way down — put it out before it gets too close to the holder or container 
  • Never use a candle if oxygen is used in the home 
  • Have flashlights and battery-powered lighting ready to use during a power outage. Never use candles. 
  • Think about using flameless candles in your home. They look and smell like real candles. 

Call Us! 

When your Brandon home or commercial business needs fire damage restoration services, SERVPRO® of Douglas & Otter Tail Counties has a team of highly trained technicians on call 24-hours a day to serve you. Call us today at 320-219-6505. 

Franchises are independently owned and operated. 

Water Bill Too High in New York Mills?

12/7/2021 (Permalink)

Water is dripping out of a pipe. We respond to water damage emergencies 24-hours a day in Otter Tail County.

If your water bill shows a significant increase for no discernable reason, you may have hidden water leaks and damage. SERVPRO® of Douglas & Otter Tail Counties responds to water damage emergencies in New York Mills throughout the year. Our use of infrared cameras and other types of advanced technology saves our customers time and money.  The Environmental Protection Agency offers these helpful tips for detecting water leaks in your home:

Water Leak Detection Tips

  • A good method to check for leaks is to examine your winter water use. It’s likely that a family of four has a serious leak problem if its winter water use exceeds 12,000 gallons per month.
  • Check your water meter before and after a two-hour period when no water is being used. If the meter does not read exactly the same, you probably have a leak.
  • To check for a toilet bowl leak, place a drop of food coloring in the toilet tank. If the color shows up in the bowl within ten minutes without flushing, you have a leak. 

Call Us Today!

When your New York Mills home or commercial business needs water damage restoration services, SERVPRO® of Douglas & Otter Tail Counties has a team of highly trained technicians on call 24-hours a day to serve you. Call us today at 320-219-6505.

Franchises are Independently Owned and Operated.

Hidden Water Damage Detected in Henning Home?

11/29/2021 (Permalink)

An infrared camera is being used to find a hidden water leak. We are trusted leaders in water damage restoration in Otter Tail County.

SERVPRO® of Douglas & Otter Tail Counties uses advances in technology and equipment to more efficiently restore water damage. Henning residents and businesses benefit from our use of new technologies as they allow us to quickly locate and extract areas damaged by water. This minimizes the potential for secondary water damage and reduces the time it takes to finish the job.

Technological Advances

Recent technological advancements in psychometry allow us to more effectively dry water-damaged areas by manipulating the temperature and relative humidity. We follow industry standards set by the Institute of Inspection Cleaning and Restoration Certification (IICRC) for restoration and cleaning as follows.

Moisture Detection, Water Extraction, Drying Equipment, and More

Using specialized equipment such as infrared cameras, we can detect and measure moisture levels. Sensitive moisture detectors, like hygrometers, are used to measure moisture saturation levels.

When mitigating water damage, we may use powerful submersible and gas-powered pumps to remove high-level water or use truck-mounted and portable extraction pumps that perform efficient water removal. Additionally, air scrubbers, thermal foggers, and deodorization agents, and OSHA-approved sanitizing and anti-microbial treatments are used when needed to stop the growth of bacterial, fungi, mildew, and other harmful microorganisms.

Call Us!

When your Henning home or business needs water damage restoration services, SERVPRO® of Douglas & Otter Tail Counties has a team of highly trained technicians on call 24-hours a day to serve you. Call us today at 320-219-6505.

Franchises are Independently Owned and Operated.

Satisfied Customers in Fergus Falls?

11/22/2021 (Permalink)

A man is giving the “thumbs up” sign. We are trusted leaders in property damage restoration in Otter Tail County.

SERVPRO® of Douglas & Otter Tail Counties takes customer satisfaction very seriously in Fergus Falls and Otter Tail County. Here are some Google reviews that speak to our commitment to excellence:

“Trevor and his staff at SERVPRO in Alexandria have done outstanding work for clients I’ve referred them to. Given that it’s a reflection on me, I’m very selective to who I refer my client base to. I’ve been extremely satisfied with the professionalism and expertise Trevor and the gang offer those I refer them to!” Carl Kvale

“I was just so impressed with the workers that were in my home. The professionalism from the owner to the employees I worked with was impressive. They were quick, super clean (like cleaner than I can do clean), and thorough. We had a water damage issue in June, and they were here right away and handled all the cleanup and stress. I can’t say enough about how much I appreciate how they handled my cleanup.” Mandy Brower

Call Us!

When your Fergus Falls home or business needs cleanup and restoration services, SERVPRO® of Douglas & Otter Tail Counties has a team of highly trained technicians on call 24-hours a day to serve you. Call us today at 320-219-6505.

Franchises are Independently Owned and Operated.

Frozen Pipe Prevention Tips for Kensington Homes?

11/15/2021 (Permalink)

A dripping faucet is shown. We restore storm damage 24-hours a day in Douglas County.

SERVPRO® of Douglas & Otter Tail Counties has been restoring storm damage for Kensington residents for years. Here are some tips from the American Red Cross for preventing frozen pipes:

  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep garage doors closed if there are water supply lines in the garage
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

Call Us Today!

When your Kensington home or business needs storm damage restoration services, SERVPRO® of Douglas & Otter Tail Counties has a team of highly trained technicians on call 24-hours a day to respond to your call. Call us today at 320-219-6505.

Franchises are Independently Owned and Operated.